Connect802 is a nationwide wireless network equipment reseller providing system design consulting, equipment configuration, and installation services.


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802.11 Wi-Fi Technical Support Services
For Your Wireless LAN

Connect802 technical support services are part of each Connect EZ Turnkey Wireless LAN Bundle product and service turnkey product and service bundle. Technical support services can be purchased as billable time via credit card or by establishing a support contract agreement with Connect802.

Anyone, whether design and WLAN equipment was purchased through Connect802 or not, can buy paid tactical incident technical support from Connect802 whenever you need to Take Advantage of our Wi-Fi Design and Consulting Experience

Telephone and Email Technical Support

   

Connection Coach Services for Self-Installation Support

   

Configuration and Staging Service for Connect802 Equipment

   

Network Performance and Security Monitoring Services

   

Specialized Major Account Support

   
Wireless Network Design
  • The same experienced RF designers who create our Connect EZ Predictive RF CAD Designs using the Wireless Valley RF modeling and simulation software can become a resource to your own RF design team on a contract basis.
  • We have expert instructional designers, technical writers, Flash and PowerPoint animators, and graphic artists who create our educational and training materials. These resources can be shared on a contract basis to meet our clients training requirements for reseller programs, end-user education, sales training, or advertising and marketing.
Visual Media Creation
  • We can quickly create Flash and PowerPoint animation to help you get the wireless networking message to your staff, your clients, or to the public.
  • We are the experts in the realm of network protocol analysis. Our corporate roots, as Optimized Engineering Corporation, put us at the heart of the network analysis industry. Whatever protocol analysis tools you're using, the engineers at Connect802 can help you troubleshoot and make sense out of trace files for 802.11, 802.3 Ethernet, ATM, WAN, FDDI, and even 802.5 !
Subject Matter Expert (SME) Services
  • If you're developing new products or software and you need a SME to advise your business development, design, engineering, or management team - our experts can be a resource for you on a contract basis.
Technical Sales Support
  • Your sales team needs answers to respond to customer questions. We can be part of your front- or back-line support organization on a contract basis when challenging questions demand broad-based expertise.